A cozy reading room with bookshelves, curtains, plants, a chair, and a glimpse into a second room with more shelves and seating.

Have Questions About Your Stay?

Frequently Asked Questions

Have questions about your stay at Hotel Sylvia? We’re here to help. Below you'll find answers to the most commonly asked questions about our amenities, booking policies, check-in process, and more. Whether you're planning your first visit or returning for another coastal getaway, our FAQ page is designed to make your experience as smooth and enjoyable as possible. If you don’t find what you’re looking for, feel free to reach out to our friendly team anytime.

  • What is your cancellation policy?

    Cancellations must be made by 4 p.m., 48 hours before your arrival date. If you do not cancel by this time, you may be charged for one night’s stay. Additionally, if you have a multi-day reservation and leave early without giving at least 24 hours’ notice, a $50 early departure fee may apply.

  • What is your check-in and check-out time?

    Check-in begins at 4 p.m., and check-out is at 11 a.m. Please call us if you plan to arrive after 9 p.m. so we can assist you with your late arrival.

  • Where should I park?

    Complimentary parking is available in our lot across the street on the east side of Cliff Street. Additionally, public parking can be found on Third Street and Cliff Street.

  • Do you have an elevator?

    The Hotel Sylvia was built in 1913 and recently underwent renovations, which were completed in May. Please be aware that there is no elevator in the building. If you need help with your luggage or would like to request a ground-floor room during your stay, please inform our team. We have taken every measure to ensure a seamless experience and will do our best to accommodate your needs. ADA access to the lower level is available through an exterior entrance.

  • Are pets allowed?

    At Hotel Sylvia, we offer a selection of dog-friendly rooms on the first floor so you and your playful pup can enjoy your stay at Nye Beach together. You can choose from our literary-themed, dog-friendly rooms, and we will ensure that your accommodation is equipped with dog treats, a dog bed, bowls, and pet towels, all ready for your arrival. There is a fee of $35 per day, with a limit of one dog per room. This fee is an additional charge. Please see our pet policy for additional information.

  • What time is staff available?

    The hotel staff is on-site between 7 a.m. and 10 p.m. and available 24 hours a day by phone.

  • Are children welcome?

    Hotel Sylvia welcomes children ages 12 and up.

  • What is the minimum age to rent a room?

    Adults 21 years of age and up can reserve a room.

Dining